At LottiBrownDesigns.com I am dedicated to protecting your data and privacy.
I recognise that your privacy is important. This document outlines the types of personal information I receive and collect when you use LottiBrownDesigns.com, as well as some of the steps I take to safeguard information. This will help you make an informed decision about sharing personal information with me.
LottiBrownDesigns.com strives to maintain the highest standards of decency, fairness and integrity in all my operations. Likewise, I am dedicated to protecting our customers' and online visitors' privacy on our website.Except as provided in this policy, I will not provide your personal information to third parties.
About Our Cookies
Third Party Cookies
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video.
I display my Instagram, Facebook, Twitter and Pinterest feeds.
I share videos via the Vimeo platform.
I may display items sold in my Spoonflower, Society6, Redbubble and Pixels/Fine Art America stores or other similar online art stores or marketplaces.
Disabling these cookies will likely break the functions offered by these third parties.
LottiBrownDesigns.com uses information from Squarespace and Google Analytics to track the number of visits to the website, browsers and operating systems. No personally identifiable information is obtained from these cookies. I use the information that Squarespace and Google Analytics generates relating to this website to create reports about the use of the site. These reports allow me to update the site and improve your usage of it.
If you do not wish your data to be collected via Google Analytics, you can install its opt-out browser extension or add-on... https://tools.google.com/dlpage/gaoptout/
Affiliate Products and Services
I receive an affiliate commission for some of the products mentioned on LottiBrownDesigns.com.
The affiliate services platform I use is Amazon. Charlotte Brown (t/as Charlotte Sneddon) is a participant in the Amazon EU Associates Programme and Amazon Services LLC Associates Program, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.co.uk and Amazon.com. Amazon may track purchases you make after clicking on their links on my site.
You can set your browser to accept or refuse all cookies automatically, or notify you when a cookie is being requested. Taking this action should not cause a problem with the continued use of this site. Consult the Help section of your browser for guidance on how to refuse all cookies or to notify you when a cookie is requested.
If you choose to refuse LottiBrownDesigns.com's cookies, you may not be able to fully experience the interactive features of the site.
Personally Identifiable Information
LottiBrownDesigns.com may collect and use your personal information for the following purposes:
To run and operate the site.
To display content on the site correctly.
To improve customer service.
To help me respond to your customer service requests and support needs more efficiently.
To personalise your user experience.
To understand how users as a group use the services and resources provided on our site.
To improve my site.
To improve my products and services.
To run a promotion, contest, survey or other site feature.
To send information to you that you agreed to receive about topics I think will be of interest to you.
To send periodic emails, which may include electronic newsletters and/or autoresponder series of emails.
To respond to your enquiries, questions, and/or other requests.
LottiBrownDesigns.com may collect personally identifiable information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, or fill out a form, and in connection with other activities, services, features or resources we make available on our site.
Specifically, if you subscribe to our newsletter, we will ask for your first name and will require your email address.
If you complete a form, we will require your name and your email address, and will ask for information relevant to the purpose of the form.
If you send me any requested photos through the WeTransfer file transfer service (for large/hi-res photos and files) you can be assured that your transfer will be GDPR compliant. Transfers uploaded from within the EU are stored in the EU, on GDPR compliant servers hosted by AWS. This includes the metadata attached to transfers, like your email address and IP address. WeTransfer holds data on an analytical database on their own internal server that only stores data in a pseudonymized form. That means there is no directly identifiable data stored in there. You can check out their privacy and security details at https://wetransfer.zendesk.com/hc/en-us/categories/201270873-Security-Privacy
If you choose to send me mail in the post, your post will be received at a mail storage and forwarding facility where it will be opened for fraud prevention purposes and securely scanned and encrypted before being physically forwarded to myself if appropriate. If the physical mail is not forwarded to myself, it will be securely shredded one month after receipt. The mail storage and forwarding facility is used purely to provide secure receipt of physical mail addressed to me and will not be used for any other purpose. The service is provided by ScanMyPost which is a PostStore service, run by Credit Reporting Agency Limited of Chynoweth House, Trevissome Park, Truro, Cornwall, TR4 8UN. They are authorised and regulated by the Financial Conduct Authority and hold Data Protection Licence no Z6636832. You can read about their privacy and security policies at: https://www.scanmypost.co.uk/static/privacy-and-security.htm
This site lets you share content with your friends and followers on Pinterest. You can view the privacy policies of Pinterest at https://policy.pinterest.com/en/privacy-policy
Purchases through the online print store on my website are made available through Pixels.com/FineArtAmerica.com. They will take your payment payment and process your order through their fulfilment centres. Please contact Pixels/Fine Art America if you require any further information about this.
Should you make any transaction or enquiry through my Fine Art America/Pixels store any of my Additional Stockists please refer to their individual privacy policies which you will find on their sites.
You can review the providers' privacy policies at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full?locale.x=en_GB and https://stripe.com/gb/privacy.
PayPal have taken specific steps, in accordance with EEA data protection law, to protect your Personal Data. In particular, for transfers of your Personal Data within PayPal related companies, they rely on Binding Corporate Rules approved by competent Supervisory Authorities. Other PayPal transfers may be based on contractual protections. Please contact PayPal should you require more information about this.
Stripe has certified to the EU-US and Swiss-US Privacy Shield and has international data transfer compliance measures in place governing all of Stripe’s global entities’ processing of the personal data of EU individuals. These measures are based on the EU Standard Contractual Clauses. Please contact Stripe should you require more information about this.
I will share information with my payment services provider only to the extent necessary for the purposes of processing payments you make via the website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
Your name and address (and any mobile number you choose to share for delivery purposes) will be shared with my trusted print and framing partners (who will print, mount and/or frame (if required), professionally package and send out your print to you on my behalf) and their delivery agents and couriers. Information is shared with my print partners and their delivery agents with the sole purpose to deliver your print to you.
LottiBrownDesigns.com also uses Disqus commenting on a limited number of pages on the site. Disqus stores all of your comments and may show them on your profile, depending on your Disqus settings. For more information see https://help.disqus.com/articles/1717157-making-your-activity-private and https://help.disqus.com/articles/1717103-disqus-privacy-policy
You can always refuse to supply personally identifiable information and visit my site anonymously. However, it may prevent you from engaging in certain site-related activities.
If I make material changes in the collection of personally identifiable information, I will inform you by placing a notice on our site.
I will use personal information received from you for internal purposes only and will not sell it or provide it to third parties.
I also collect each visitor's IP address, which helps to combat spam and fraud. I do not use IP addresses for any other purpose.
I will retain my own paper and electronic records of invoices for my tax and legal obligations for six years. Paper records are stored securely in the UK and electronic records are stored on my own password protected personal computer and using Microsoft OneDrive cloud services. Microsoft OneDrive are ISO/IEC 27018 compliant for cloud privacy and security and store my electronic data in the United Kingdom only. You can read about this at https://www.microsoft.com/en-us/trustcenter/compliance/iso-iec-27018
LottiBrownDesigns.com contains links to other websites that may be of interest to you. However, once you have used them to leave our site, we do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement. Always exercise caution by reviewing the privacy statement of the website in question before continuing to use it.
Non-personally Identifiable Information
I may collect non-personally identifiable information about you whenever you interact with our site. Non-personally identifiable information may include the browser name, the type of computer and technical information about your method of connecting to the site, such as the operating system and the Internet service provider you used, and other similar information.
Children's Privacy Protection
This website is directed to adults. It is not directed to children under the age of 16. I operate our site in compliance with current regulations. Anyone under the age of 16 must have a parent or guardian provide consent to use this site. I do not knowingly collect or use personally identifiable information from anyone under 16 years of age.
Release of Information
If I sell LottiBrownDesigns.com, the information I have obtained from you through your voluntary participation in the site may transfer to the new owner as a part of the sale so that the service provided to you may continue. In that event, you will receive notice through this website of that change in control and practices, and I will make reasonable efforts to ensure that the purchaser honours any opt-out requests you might make.
International data transfers
Information that we collect may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. I cannot prevent the use or misuse of such information by others.
You expressly agree to the transfers of personal information described above.
How You Can Correct or Remove Information
Updates and Effective Date
Agreeing to Terms
This website is owned and operated by Charlotte Brown. You can contact me by writing to Charlotte Brown, Lotti Brown Designs, Apt 808, Chynoweth House, Trevissome Park, Truro, UK, or by using our website contact form.
Last updated: 19th June 2019