Course Terms & Conditions

 By purchasing any course from you agree to the following terms and conditions:

Course Delivery

You acknowledge that the course will be delivered online via password-protected webpages.

Please do not share the passwords or access to the course or any of the downloads. It’s just for you.

  • While I will do my best to have the course content and services continuously online, sometimes, due to technical difficulties with the webhosts or other circumstances beyond my direct control, interruptions to the services may occur and you acknowledge that I am not responsible for any losses incurred due to your inability to access the course material or services.

  • You acknowledge that you will need to supply an email address so that Payhip can deliver your course access to you. You will also need good and reliable access to the internet to access the lessons, access to a PDF reader on your browser, plus access to a printer to print out images and instructions.

  • You acknowledge that you will also need various drawing tools and equipment. Please refer to the course page to see the list of requirements for the course.

  • You acknowledge that your purchase is for your own personal use only. If you are interested in taking the course as a group, please get in touch for group rates.

  • You acknowledge that once you’ve purchased the course, you have 14 days to change your mind. If you feel like the course is not for you, please get in touch promptly to request a refund.

  • You have lifetime access to the course. Lifetime access refers to availability for so long as the website and course exist. In the unlikely event that it closes, you will be given 60 days to print off and save what you need.

Course Feedback

(for the full version of the course only – not available for DIY version)

You acknowledge that:

  • If you’ve purchased the full version of the course (rather than the DIY version) you can ask questions, discuss the lessons, and email me photos of your drawings made as part of the course for feedback.

  • If you’d like to share your finished exercises for each lesson, when you’re done, for my feedback, you can send me an email with your completed exercises for the lesson plus a few lines of text telling me how you found the exercises and anything particular you’d like me to address for you in the feedback.

    If there’s something you didn’t want to do or struggled to do for that lesson, don’t worry, please just send what you’ve done and tell me what’s bothering you about the exercise if you’d like further help with it.

    You will need to send me digital images of your drawings, so it’s helpful to have a digital camera or good quality camera phone handy to take photos of your work.


    IMPORTANT: Please be mindful of the image size you send as image-heavy email attachments may not reach me. In most cases, a low-resolution image will be sufficient for me to provide feedback for you on your drawings, so please take a few minutes to resize your image a little smaller to be sure that I will receive your message. Please save the resized version as a copy and keep your original image too!

    Your email service provider may resize images for you automatically when you add them to your email. If not, check out online tutorials for help such as this from Wikihow:

    If you’re struggling to make your images smaller, or if I ask you to send me the larger or high-resolution image so that I can see your drawing better, you can send your pictures to me via WeTransfer for free:

    If you’ve sent me work for feedback and you think I haven’t received it, please just follow up via email to check – or send me a message via my contact page on site.

    Please also check if I have planned vacation time scheduled, which will be noted at the top of the course welcome page for you.

  • I will be checking into my course emails to answer your questions and give you feedback on your artwork on most week days (Monday to Friday) at some point during normal working hours (approximately 9am to 5pm UK time) - excepting for illnesses, emergencies, UK public holidays and planned vacation time, which will be noted at the top of the course welcome page.

    I work away from the computer for long stretches of time, working on my own artwork, artwork for clients, writing content for my website and blog, and creating new course content for future courses for my students, so I won’t be around constantly within those times and I may not be able to answer your question or provide feedback right away.

    In most cases, I will provide feedback for you within one week of receiving your email, usually within one or two days. Please note any dates I will not be around which I share for you at the top of the course welcome page.

    Please be patient and I will get to your comments and questions and help you as best I can. Please just enjoy some rest and relaxation, take a walk in nature, or practise your drawing some more while you wait for my response.

    Feedback will be available for your drawings and artworks from the course for a full 12 months after you register.

    Please note that while I’m very happy to provide detailed and helpful feedback on all of your artwork as part of this course and to work to help you to understand and implement the information in the lessons in your drawing, I’m sure that you will understand that it’s not possible to provide in-depth personal artistic coaching for you as part of the programme. If you feel like this is what you need, please ask me about my hourly coaching rate.

Disclaimer provides the course as a service.

  • While the information contained within the course is periodically updated, no guarantee is given that the information provided in this website is correct, complete, and/or up-to-date.

  • The materials contained in this course are provided for general information purposes only and do not constitute legal or other professional advice on any subject matter. does not accept any responsibility for any loss which may arise from reliance on information contained in the course.

  • Permission is given for the downloading and temporary storage of one or more of the course pages for the purpose of viewing on a personal computer. The contents of this course are protected by copyright under international conventions and, apart from the permission stated, the reproduction, permanent storage, or retransmission of the contents of this course is prohibited without the prior written consent of

  • Some links within this course may lead to other websites, including those operated and maintained by third parties. includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents (exceptions may apply).

  • This course and all its contents are provided "AS IS" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • Reproduction, distribution, republication, and/or retransmission of material contained within this course are prohibited unless the prior written permission of has been obtained.



You can access the full privacy policy here


Website Terms of Service

You can access the full website terms of service and disclaimer here


Contact me

If you have any questions about these terms and conditions, you can contact me here.

This website is owned and operated by Charlotte Brown. You can contact me by writing to Charlotte Brown, Lotti Brown Designs, Apt 808, Chynoweth House, Trevissome Park, Truro, UK, or by using our website contact form.


Important Copyright Information

All intellectual property rights in my artwork, designs, courses (and including in the images, text and design of this website) are and will remain the property of Charlotte Brown. Any infringement of these rights will be pursued seriously. Please do not share the course information or access to the course. When you pay for the course, it allows me to afford to do this for a living and is the only way that I will be able to continue to create more courses and content for you to help you develop your drawing skills.